Privacy & Cookie Policy

1. Who we are

Windows 4 U Scotland is a trade supplier of windows, doors and roofing systems operating across Scotland. We are the data controller for the personal information collected through this website.

Contact: [email protected]

2. What information we collect

We collect personal information only when you choose to provide it to us, for example when you submit an enquiry or quote request through our contact form. This may include:

• Your name
• Your email address
• Your phone number (if provided)
• Your company name (if provided)
• The content of your message or enquiry

We also collect certain technical data automatically when you visit our website, such as your IP address, browser type, pages visited and the time of your visit. This is collected through standard server logs and, where applicable, analytics tools.

3. How we use your information

We use the information you provide to:

• Respond to your enquiry or quote request
• Provide information about our products and services
• Improve the performance and content of our website

We will not use your personal information for unsolicited marketing without your explicit consent, and we will never sell your data to third parties.

4. Legal basis for processing

Under UK GDPR, our legal basis for processing your personal data is:

• Legitimate interests — to respond to trade enquiries and quote requests submitted through our website.
• Consent — where you have explicitly agreed to receive marketing communications from us.

5. How long we keep your data

We retain personal data submitted through our contact form for as long as is necessary to respond to your enquiry and for a reasonable period thereafter in case of follow-up correspondence. We do not retain data indefinitely and will delete it when it is no longer needed.

6. Sharing your information

We do not sell, trade or transfer your personal information to third parties. We may share data with trusted service providers who assist us in operating our website (such as hosting and messaging infrastructure), provided those parties agree to keep your information confidential and process it only on our behalf.

7. Cookies

Our website uses cookies — small text files stored on your device — to help the site function correctly and to understand how visitors use it. The types of cookies we may use include:

• Essential cookies — required for the website to operate. These cannot be disabled.
• Analytics cookies — help us understand how visitors interact with our site so we can improve it. These are only set with your consent.

You can control or delete cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of the site.

8. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. External links

Our website contains links to third-party websites (such as product brochures hosted by manufacturers). We are not responsible for the privacy practices of those sites and recommend you review their own privacy policies.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.